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A young woman with pink hair sitting in a wheelchair in front of the departure screens at Birmingham New Street station, uses her phone to send a message.

Dedicated channel provides instant accessibility help during rail journeys in industry first from Avanti West Coast

Avanti West Coast launches new communication channel for disabled customers to provide support while travelling. 

805001 - First Test Run - Preston  station

Start of main line testing marks further milestone for Avanti West Coast’s new fleet

Avanti West Coast's new Hitachi trains make their first appearance on the West Coast Main Line.

Avanti West Coast Manchester Piccadilly-2

Avanti West Coast customers advised not to travel during latest industrial action

Customers advised not to travel as strike action by train drivers will mean no Avanti West Coast services on 1 and 3 February.

Mural at London Euston-2

Train driver celebrated in giant mural encouraging more women to drive trains

Avanti West Coast partnered with artist Akse to paint the mural of Karen Harrison, one of the UK's first female train drivers.

Avanti West Coast Stafford 2

Avanti West Coast celebrates 60-year milestone for Stafford station

Avanti West Coast marks 60 years of Stafford station's modernisation with artwork created by local schoolchildren. 

Front of Pendolino

UPDATE: Advice to customers attempting journeys to and from Scotland. Line now reopened

UPDATE: Engineering work to fix flood damage near Carstairs have now been completed.

Avanti West Coast Euston 2

Avanti West Coast issues travel advice for latest industrial action

Avanti West Coast issues travel advice to customers as services set to be disrupted by RMT and ASLEF strike action. 

Avanti West Coast Pendolino

Avanti West Coast issues travel advice for customers making journeys over Christmas

Avanti West Coast advises customers to only travel if absolutely necessary and check their journeys over festive period.

Avanti West Coast Pendolino Glasgow

Avanti West Coast introduces ban on e-scooters across its route

Avanti West Coast to ban e-scooters at stations and onboard trains from 27 December 2022.

Avanti West Coast Pendolino-2

New timetable for Avanti West Coast passengers

Avanti West Coast introduces more services as part of major timetable change. 

Avanti West Coast Manchester Piccadilly-2

Avanti West Coast urges customers to only travel if absolutely necessary with strikes set to disrupt services

Avanti West Coast to operate a significantly reduced timetable on the upcoming December strike days. 

Avanti West Coast Train Manager, Helen May

Avanti West Coast serves up special brownie with taste of Wigan delicacy

Bespoke bake celebrating popular sweet recreated by local suppliers for Avanti West Coast customers.