Penrith station scoops Medium Station of the Year at National Rail Awards
Penrith station named Medium Station of the Year at National Rail Awards 2020
- Penrith named ‘Medium Station of the Year’ at National Rail Awards 2020
- Avanti West Coast Team at Penrith recognised for contribution to local community
Penrith station has been named Medium Station of the Year at the National Rail Awards 2020.
The Cumbrian station, which is operated by Avanti West Coast, was recognised for its customer-friendly presentation in the Station of the Year category. It beat off competition from Worksop and Ainsdale in the prestigious awards hosted virtually by Huw Edwards.
Judges commented that Penrith ‘has it all’ and praised the work of the Avanti West Coast Team at Penrith as community ambassadors.
Each week the team are visited by Penrith Community Gardeners, who maintain the colourful garden on platform 2. A charity bookshelf in the main waiting room encourages people using the station to take a book in return for a donation that supports local causes.
As the gateway to the North Lakes, the station typically welcomes hundreds of thousands of visitors to the region. But during the height of the COVID-19 pandemic - when the Lake District was closed, and a limited number of trains were running - the team continued to work hard to keep key workers moving. They also donated items of food and toiletries to those most in need within the local community.
Zina Nomicas, General Manager at Avanti West Coast, said: “I couldn’t be prouder of the team at Penrith. They embody the true spirit of Avanti West Coast, and it’s fantastic their efforts have been recognised. Despite these difficult times, they’ve continued to work closely with the local community, whilst helping to keep vital services running, and always with a smile on their faces.”
Avanti West Coast
Notes to editors
About Avanti West Coast
Avanti West Coast, operator of intercity rail services on the West Coast Main Line, is a joint venture between FirstGroup and Trenitalia, delivering a cleaner, greener railway that drives the West Coast forward.
We’re on a mission to revolutionise train travel, linking together the towns and major cities of the UK to create an iconic railway the country can be proud of. We’ve got big plans including a fleet of new intercity trains, as well as the complete refurbishment of the existing Pendolino train fleet. We will introduce more train services every week with new routes added, and a much-improved onboard service with enhanced free Wi-Fi, plug sockets, 25,000 brand new seats and improved catering. Since 8 December, passengers have benefitted from improved passenger compensation, available for journeys delayed by just 15 minutes.
For the latest news, visit the Avanti West Coast Media Room: https://newsdesk.avantiwestcoast.co.uk/
Press Office: 0845 000 3333