Avanti West Coast Pendolino Glasgow

Avanti West Coast introduces ban on e-scooters across its route

Avanti West Coast to ban e-scooters at stations and onboard trains from 27 December 2022.

  • Avanti West Coast becomes latest train operator to ban e-scooters
  • E-scooters no longer permitted at stations or onboard trains along West Coast
  • Policy to be introduced from 27 December following safety concerns    

Avanti West Coast is introducing a ban on electric scooters at its stations and on its trains across its network following safety concerns.   

From Tuesday 27 December, electric scooters (e-scooters) will no longer be allowed onboard Avanti West Coast trains or at its 16 managed stations because of the risk posed by the Lithium-ion batteries that typically power these devices.

Lithium-ion batteries can produce a vapour of toxic gases and lead to a fire or a risk of explosion, if damaged or overheated.

The intercity operator’s policy covers e-scooters and hoverboards only. Mobility scooters, electric wheelchairs and e-bikes are exempt from the ban.

Customers travelling with mobility scooters and electric wheelchairs are advised to contact Avanti West Coast’s Assisted Travel Team to arrange assistance for their journey.

Dave Whitehouse, Safety and Security Director at Avanti West Coast, said: “At Avanti West Coast the safety of our staff and customers comes first. 

“The risks associated with e-scooters are a significant concern and are why we’re banning them at our stations and onboard our trains. This temporary ban is to preserve the safety of our colleagues and customers until there is greater regulation on e-scooters. We ask our customers to adhere to these new rules and be kind to our staff helping to enforce them, so we can keep everyone safe.”


Contact Information

Press Desk

Avanti West Coast


Notes to editors

About Avanti West Coast   

Avanti West Coast, operator of intercity rail services on the West Coast Main Line, is a joint venture between FirstGroup and Trenitalia, delivering a cleaner, greener railway that drives the West Coast forward.

We’re on a mission to revolutionise train travel. Our refurbed Pendolinos are returning to the rails, with a £117m investment that’s delivering best in class comfort. Rebuilt using sustainable materials wherever possible, including tables made from recycled plastic bottles, our upgraded fleet offers 25,000 brand new seats, free Wi-Fi, onboard recycling and much more.

New Hitachi trains are set to replace our Voyager trains from 2023, leading to a 61% cut in carbon emissions. Quieter and roomier, with more reliable Wi-Fi, wireless charging for electrical devices and a real-time customer information system, the new 23-strong fleet is the result of a £350m investment in sustainable travel.

We’re tackling climate change wherever we can, from reducing energy and water use to training drivers in eco-driving techniques and sourcing food and drink from local suppliers. Our goal is to be net zero carbon by 2031. We’re on track.

For the latest news, visit the Avanti West Coast Media Centre: https://newsdesk.avantiwestcoast.co.uk/

Press Office: 0845 000 3333