Avanti West Coast DHL 1

Avanti West Coast and DHL Supply Chain team up on innovative solution to reduce food waste

Avanti West Coast and DHL Supply Chain roll out temperature monitoring devices across catering operations in UK rail industry first. 

  • Train operator and logistics company roll out smart temperature monitoring device in UK rail industry first
  • Digital tracking of food temperatures to improve sustainability of catering operation
  • Technology aims to save significant amount of food waste each week across west coast

Avanti West Coast has partnered with DHL Supply Chain to roll out smart temperature devices across its onboard catering operation in a first for the UK rail industry.

Using a temperature monitoring solution, food which would normally go to waste will be saved – contributing to the intercity operator’s commitment to reduce its impact on the environment.

The intercity operator and logistics company have installed Internet of Things (IoT) devices – a network of devices that communicate with one another to collect and share data - on Avanti West Coast’s trains, as well as food carts to monitor temperatures and reduce waste.

Fixed to individual carts, chiller displays and the onboard kitchen, each IoT device provides constant monitoring to ensure food is kept at the optimum temperature – supporting the train operator’s efforts to minimise waste.

The technology can issue immediate feedback and alerts on the condition of the carts and areas on the train. Food temperature data can be accessed using a QR code scanner to evaluate patterns and performance.

By offering users access to enhanced data, it enables more informed decisions to be made on whether food should be disposed or, where possible, recycled.

The rollout of these new devices contributes to making the train operator’s catering operations, which include the onboard shop, First Class service, and 500 carts that supply ambient and fresh food to Avanti West Coast’s trains each day, more sustainable. It follows a two-month trial of the temperature monitoring devices designed to support the efficiency and sustainability of the catering operation.

This digital solution to temperature monitoring also improves efficiency, as it removes the need for paperwork.

Dan Peacock, Managing Director, DHL Supply Chain, said: “The significant food waste savings achieved through the introduction of smart IoT devices into our Avanti West Coast operation shows the value of innovation and digital solutions. Nurturing and deploying new technology is part of our commitment to both our customers and the environment. I’m incredibly proud of the team for seeing the opportunity for positive change and making it happen.”

Philippa Creswell, Executive Director of Onboard at Avanti West Coast, said: “We’re committed to reducing our impact on the environment and tackling our food waste is just one area that will help achieve this. Partnering with DHL on this innovative temperature monitoring device is the latest initiative to make our catering operations more sustainable – enabling us to make more informed decisions about items that can be kept or wasted.

“The technology has transformed the way we work, and we’re excited to see how it will support safety, while reducing waste across the west coast.”


Contact Information

Laura Normansell

Avanti West Coast


Notes to editors

Main image: QR code scanner of temperature monitoring device onboard Avanti West Coast train

About Avanti West Coast   

Avanti West Coast, operator of intercity rail services on the West Coast Main Line, is a joint venture between FirstGroup and Trenitalia, delivering a cleaner, greener railway that drives the West Coast forward.

We’re on a mission to revolutionise train travel. Our refurbed Pendolinos are returning to the rails, with a £117m investment that’s delivering best in class comfort. Rebuilt using sustainable materials wherever possible, including tables made from recycled plastic bottles, our upgraded fleet offers 25,000 brand new seats, free Wi-Fi, onboard recycling and much more.

New Hitachi trains are set to replace our Voyager trains from 2024, leading to a 61% cut in carbon emissions. Quieter and roomier, with more reliable Wi-Fi, wireless charging for electrical devices and a real-time customer information system, the new 23-strong fleet is the result of a £350m investment in sustainable travel.

We’re tackling climate change wherever we can, from reducing energy and water use to training drivers in eco-driving techniques and sourcing food and drink from local suppliers. Our goal is to be net zero carbon by 2031. We’re on track.

For the latest news, visit the Avanti West Coast Media Centre: https://newsdesk.avantiwestcoast.co.uk/

Press Office: 0845 000 3333