Three people smiling holding a sign that reads: 2023 Cheshire Best Kept Station, Macclesfield, Chris Dale TravelWatch Award.

Macclesfield station recognised at Cheshire Best Kept Stations Awards

Macclesfield named large station of the year at Cheshire Best Kept Stations Awards.

  • Macclesfield crowned large station of the year by Cheshire Best Kept Stations
  • Judges praise Avanti West Coast team at Macclesfield for customer service
  • Artwork celebrating town recognised for bringing 'community feel’ to station

Macclesfield station has scooped the title of large station of the year at Cheshire Best Kept Station Awards.  

The Cheshire station, which is operated by Avanti West Coast, was recognised for its welcoming staff, and clean, bright environment, in the large stations category - beating eight other stations at the annual prestigious awards ceremony.

Members of TravelWatch NorthWest - an independent organisation representing all users of public transport in the North West of England - judged the large station category using their expertise on what railway stations should be providing.

Praising Macclesfield for its customer experience and community feel, the judges honoured the station with the Chris Dale TravelWatch Award. The award commemorates the late Chris Dale – a passionate campaigner for public transport and Chair of TravelWatch NorthWest, who was a Macclesfield resident.

Since 2021, the Avanti West Coast Team has supported the Silklife Foodbank – a service run and supported by Silklife Church in Macclesfield that provides emergency food parcels to local people – with a dedicated space at the station to facilitate donations.

The station has also welcomed art installations in the last 12 months, as part of the Macclesfield art trail - a large mural inspired by Charles Tunnicliffe and a metal townscape reflecting the town’s heritage.

An illustration celebrating the town’s heritage and culture now adorns the interior of Macclesfield station’s footbridge – providing a welcoming gateway to those travelling by train.

Mark Barker, Chairman of Cheshire Best Kept Stations, said: “Located in the heart of the town, Macclesfield station is a railhead for long distance trains to London and the south as well as for local services. It is clean and bright with welcoming staff and a good café. The artwork around the station gives it a community feel.”

Laura Warwick, Avanti West Coast Station Manager at Macclesfield, said: “We’re delighted Macclesfield has been recognised for this prestigious award and couldn’t be prouder of the team. They take immense pride in the station and this lovely Cheshire town – providing a warm and friendly service to our customers, as well as supporting causes that matter most to local people. This award is a testament to the team’s hard work over the past 12 months.”


Contact Information

Laura Normansell

Avanti West Coast


Notes to editors

Main image (left to right): Mark Robinson (Customer Service Assistant and Community Champion at Avanti West Coast); Professor Paul Salveson MBE (founder of the Community Rail movement); Laura Warwick (Avanti West Coast Station Manager at Macclesfield). Please credit Ian Hulme 

About Avanti West Coast   

Avanti West Coast, operator of intercity rail services on the West Coast Main Line, is a joint venture between FirstGroup and Trenitalia, delivering a cleaner, greener railway that drives the West Coast forward.

We’re on a mission to revolutionise train travel. Our refurbed Pendolinos are returning to the rails, with a £117m investment that’s delivering best in class comfort. Rebuilt using sustainable materials wherever possible, including tables made from recycled plastic bottles, our upgraded fleet offers 25,000 brand new seats, free Wi-Fi, onboard recycling and much more.

New Hitachi trains are set to replace our Voyager trains from 2024, leading to a 61% cut in carbon emissions. Quieter and roomier, with more reliable Wi-Fi, wireless charging for electrical devices and a real-time customer information system, the new 23-strong fleet is the result of a £350m investment in sustainable travel.

We’re tackling climate change wherever we can, from reducing energy and water use to training drivers in eco-driving techniques and sourcing food and drink from local suppliers. Our goal is to be net zero carbon by 2031. We’re on track.

For the latest news, visit the Avanti West Coast Media Centre: https://newsdesk.avantiwestcoast.co.uk/

Press Office: 0845 000 3333