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A young woman with pink hair sitting in a wheelchair in front of the departure screens at Birmingham New Street station, uses her phone to send a message.

Dedicated channel provides instant accessibility help during rail journeys in industry first from Avanti West Coast

Avanti West Coast launches new communication channel for disabled customers to provide support while travelling. 

805001 - First Test Run - Preston  station

Start of main line testing marks further milestone for Avanti West Coast’s new fleet

Avanti West Coast's new Hitachi trains make their first appearance on the West Coast Main Line.

Avanti West Coast Manchester Piccadilly-2

Avanti West Coast customers advised not to travel during latest industrial action

Customers advised not to travel as strike action by train drivers will mean no Avanti West Coast services on 1 and 3 February.

Avanti West Coast Euston 2

Avanti West Coast issues travel advice for latest industrial action

Avanti West Coast issues travel advice to customers as services set to be disrupted by RMT and ASLEF strike action. 

Avanti West Coast Pendolino Glasgow

Avanti West Coast introduces ban on e-scooters across its route

Avanti West Coast to ban e-scooters at stations and onboard trains from 27 December 2022.

Avanti West Coast Pendolino-2

New timetable for Avanti West Coast passengers

Avanti West Coast introduces more services as part of major timetable change. 

Avanti West Coast Manchester Piccadilly-2

Avanti West Coast urges customers to only travel if absolutely necessary with strikes set to disrupt services

Avanti West Coast to operate a significantly reduced timetable on the upcoming December strike days. 

Avanti West Coast Train Manager, Helen May

Avanti West Coast serves up special brownie with taste of Wigan delicacy

Bespoke bake celebrating popular sweet recreated by local suppliers for Avanti West Coast customers. 

Avanti West Coast Manchester Piccadilly-2

Avanti West Coast customers told not to travel during latest industrial action

Avanti West Coast tells customers not to travel on Saturday 26 November due to strike action by train drivers union, ASLEF. 

Avanti West Coast Pendolino-2

Avanti West Coast issues travel advice for latest strike action

Avanti West Coast strongly advises customers to check before they travel ahead of strike action by the RMT union on Sunday 20 November.

805001 - RIDC arrival

Start of dynamic testing marks another milestone for Avanti West Coast’s new fleet

The first of Avanti West Coast's fleet of new trains leaves Hitachi Rail's factory to begin a two month programme of dynamic testing. 

Postmaster Phil Ballantyne at Oxenholme station

Avanti West Coast helps restore village Post Office with new pop-up counter at Oxenholme station

Avanti West Coast helps Cumbrian community restore its Post Office two years after it was deprived of its only service.